Delivery and orders

When you have placed your order on the website, you will receive an email confirming that we have received your order.
Your order will normally be dispatched within 3 working days. Delivery time is usually 3-5 working days in the EU.
You can follow your order on a link sent to you in the email that confirms that your parcel has been dispatched.
Your parcel will be delivered by DHL/GLS. It is fully insured in case of loss or damage on its way to you.
All claims regarding damaged goods must be made immediately and no later than 7 days after arrival of the goods.